
UNIVERSITY OF LONDON
1. London School of Economics & Political Science
2. Royal Holloway
(external progammes)
UNIVERSITY OF WISCONSIN,
RIVER FALLS

European Insitute of Education, Singapore
A REGISTERED SCHOOL WITH MINISTRY OF EDUCATION
European Institute of Education/Metekhi Public University 'Tbilisi'
Benefits
This course is ideal for professionals who wish to prepare themselves for more senior positions, and concentrates on the theories and concepts of management. By the end of this course, you will be aware of and understand the key concepts which underpin management and organisation, and know how to make and act upon more effective analytical and reasoned decisions. The course may be studied by lecturing or Distance learning.
Qualification
BA Business Administration (BBA)
Course Description:
Assessment
Entry Requirements
2 “A” levels or equivalent or an advanced certificate in management or Brookes Business School Diploma in Business Management or an acceptable level of education coupled with a number of years experience.
Exemptions
Holders of the Diploma in Management, and the BTEC National Diploma in Business Administration or Brookes Business School Diploma in Business Management will be given an exemption from modules at Academic Years 1 & 2. Any exemptions will be awarded at the discretion of the Admissions team on a case by case merit.
Duration of Programme
3 academic years for the whole programme.
Academic Year 1 The first year lays down the foundations and prepares you for the analytical and theoretical arguments that are developed throughout the degree. You will be introduced to some of the core subject areas of management. In addition to an overview provided by the Business Planning module, you will engage with the issues of other specialist areas such as Human Resource and Business Finance. Through this year you will have the opportunity to develop your business and thinking skills. Introduction to thinking skills and management profile. Planning a new venture from first principles to financial forecasts. This module includes a comprehensive guide to Business Planning, Management theory, roles of effective managers, planning and control, strategy and organisations' search for added value, managing the value chain, operations and quality. Part A: Planning to succeed Part B: Market Research Part C: Effective Marketing Part D: Finance This Module Covers: Part 5: Legislation in Personnel Academic Year 2 In the second year, you will develop your knowledge of further specialist areas and continue to engage with the debates introduced in the first year. The integrative approach of considering the ethical, cultural, historical and inter-disciplinary aspects of management will be facilitated through modules such as Business Technology, Effective Business Communications and Business Marketing. Module 3 – Business Finance – Term 3 Part C: Costing & Pricing Academic Year 3 In your final year you have the opportunity to pull together what you have learnt in your degree so far, through a dissertation; this is a substantive piece of research that you may choose to undertake in an area of your choice and interest. You will undertake tutorial sessions that seek to develop and integrate your knowledge. Business technology is important for a business. This module highlights the IT benefits for a business by explaining a variety of computer applications, use of hardware, software and peripherals together with the importance of data security for the whole business. Part A: using Information Technology Part B: Accounting with Computers Part 1: The Essentials of Communication Module 6 – Business Marketing – Term 6 One of the core activities of all organisations, be they profit or non profit making, is marketing. An understanding of this subject is essential for any professional wanting to occupy senior management positions. This module will cover all important aspects of marketing such as product mix, pricing, sales closures, niches and market evaluations. This Module covers: Part A: Marketing Your Business
Module 1 – Business Planning – Term 1
This Module covers:
* Personal profiling & self-assessment
* Evaluating your business idea
* Writing a business plan
* Business structures
* Basic accounting requirements
* Types of Research
* Survey methods
* Questionnaires
* Secondary research
* Market research analysis
* The marketing cycle
* Marketing plans
* The cost per sale formula
* Target customers
* Business generation
* The Marketing mix
* Product life cycles
* Financial planning & control
* A personal survival budget
* Start up budget
* The meaning of profit
* Direct and fixed costs
* Break even analysis
* Costing & pricing
* Sales forecasting & adjustments
* Cash flow forecasting
* Profit & loss forecasting
* Capital requirements
Module 2 – Managing Human resources and Personnel Skills
Human resources are the most valuable resource of any organisation. This module focuses on management and organisational behaviour, motivation, group processes and the nature of work groups, patterns of structure and work organisation, the impact of technology, human resource management and organisational development. The module also introduces students to practical administration of personnel records, recruitment and selection, Personnel development, employee relations and updates of current legislation.
Part 1: Records, Systems and IT
Initiating and maintaining accurate records
Manual and computerised systems
IT software and application in Personnel
Data Protection Act 1998
Email and use of the Internet within Personnel
Part 2: Recruitment and Selection
The importance of recruitment and selection
Overview - Recruitment process
Selection process and making an Offer
Induction
Evaluation
Part 3: Personal Development
Introduction
Self-Development in the workplace
Negotiations, and influence
Time management
Continuing Professional Development
Part 4: Employee Relations
Managing employee relations
Interviewing Skills
Grievances in the workplace
Disciplinary matters
Employee involvement
Employment Legislation
Civil Law
Employee protection rights
Trade Unions and redundancy
Other legislation
In today's global environment it is essential that managers can assimilate financial figures. This module considers accounting information for decision making, planning and control, cost and activity management the budgeting process, performance appraisal and shareholder value analysis.
This module covers:
Part A: book-keeping
* Why keep books?
* Book-keeping methods
* Introduction to VAT
* The analysed cash book
* Sales and purchase day books
* Reconciling the bank account
* Double entry book-keeping
* Single entry systems
Part B: Credit Control
* Cracking the credit problem
* Is my customer credit worthy?
* Credit control routines
* Debt recovery through the courts
* Statutory demands, insolvency and bankruptcy
* VAT and tax relief for bad debts
* Pricing a product
* Costing a product
* Pricing a service
* Break even analysis
* Contribution theory
* Absorption costing
Part D: Management Accounting
* Budgets
* Cash flow
* Managing cash
* The trading budget
* The profit & loss account
* Management reports
* Manual accounting records
* Computerised accounting records
* Breakeven analysis
Module 4 – Business Technology – Term 4
This module covers:
* What does a Personal Computer do?
* Deciding what a computer can do for your business
* Common tasks performed by business software
* Word-processing
* Databases
* Spreadsheets
* Internet
* Electronic Mail
* Task and schedule Monitoring
* Graphics
* Specifying and choosing a PC
* Choosing
* Printers
* Scanners
* Digital cameras
* Modems
* Choosing software
* The business case for a PC
* Data security and housekeeping
* Benefits of computerised accounts
* Getting started
* How good are your accounts?
* More about accounting
* Using spreadsheets
* Accounting packages
* Problems and pitfalls
* Housekeeping & hygiene
Module 5 – Effective Communicating – Term 5
This module focuses on the skills necessary to communicate with people and organisations coming from diverse backgrounds. The essentials of a successful communication to get your message across effectively, which is essential in all business functions, are covered in this module.
This module covers:
The Importance of Good Communication Modes of Communication
The Key Elements of Communication
The Whole Message
What Does the Recipient Expect?
Part 2:
Sending Informal Messages Memoranda ('Memos')
Electronic Mail (Email)
Text Messages
Facsimiles or 'Faxes'
Part 3:
Sending Formal Messages Letters – The First Impression
Letters – Greetings and Sign-Off
The Details
Letters – Writing Clearly
Letters – Writing Accurately
Formal Emails
Reports and Proposals
Reviewing Formal Letters and Reports Part 4: Two-Way Communication
The Telephone
Using the Answer Phone
Using the Mobile Phone
Face-to-Face Meetings
Part 4:
Presentations
Presentation Skills
First Impressions,
Explaining Your Points Clearly Humour
Inviting Discussion
Ending the Presentation
Part 5:
Advertising
Press Releases
Newspaper Advertisements
Direct Mail
Web Sites
* Why do market research
* Who will be your typical customer
* What will they want
* Why will customers buy from you
* How to do market research successfully
* SWOT analyses
* Your marketing plan
Part B: Advertising & Promotion
* Planning – position & strategy
* Advertising a business
* Promoting a business
Part C: Personal Selling Skills
* What is selling
* Building blocks leading to a sale
* Handling incoming calls
* Making appointments by phone
* Reaching the decision maker
* The sales presentation
* Telephone selling
* Handling objections
* Keeping records
* How to motivate yourself
